Terms and conditions
The present conditions of sale are concluded on the one hand by the company Pokinfrance SASU with the registered capital of 16.000 € whose registered office is located in Saint Chef 38890 registered with the Register of Trade and Companies of Vienna under the number 520559931 hereinafter denominated "Pokinfrance" and managing the website Puluz Europe and, on the other hand, by any natural or legal person wishing to make a purchase via the website puluz-europe.com hereinafter referred to as "the buyer".
These terms of sale are intended to define the contractual relationship between Pokinfrance SASU and the buyer and the conditions applicable to any purchase made through the website puluz-europe.com. The acquisition of a product through this site implies acceptance without reservation by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site puluz-europe.com is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have the full legal capacity, allowing it to engage under these terms and conditions of sale. The company Pokinfrance SASU retains the possibility of modifying at any time these conditions of sale, in order to respect any new regulation or in order to improve the use of its site. Therefore, the conditions applicable will be those in effect at the date of the order by the buyer.
The products offered are those listed on the website puluz-europe.com of the company Pokinfrance SASU, within the limits of available stocks. Pokinfrance SASU reserves the right to modify the product assortment at any time. Each product is presented on the website as a description of its main technical characteristics. The photographs are as faithful as possible but do not engage the Seller. The sale of products presented on the site puluz-europe.com is intended for all buyers resident in the countries that fully authorize the entry into their territory of these products. Unless expressly stated, the on-camera cameras shown in the photos are not included in the products sold. We can not guarantee that the adhesives provided to secure the adapters will withstand all atmospheric conditions or applied forces. It is the customer's responsibility to ensure that the membership is sufficient for its use.
The prices listed on the product sheets of the Internet catalog and are prices in Euros (€) all taxes included (VAT) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The company Pokinfrance SASU reserves the right to change its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only applicable to the buyer. The prices quoted do not include the delivery costs, invoiced in addition to the price of the products bought according to the total amount of the order.
Before any order, the buyer must create an account on the site puluz-europe.com. The account creation section is accessible directly from the sidebar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile ...), must identify himself using this information. The company Pokinfrance SASU offers the buyer to order and adjust its products in several stages. - Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wants to order in the "basket", modifies if necessary (quantities, references ...), checks the delivery address or in inform a news. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by Paypal". The next step is to check all the information, read and accept these terms and conditions by checking the corresponding box, then invite him to validate his order by clicking on the button "Confirm my order". Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his Paypal account credentials or personal credit card. If payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In case of fraudulent use of this one, the purchaser will be able to demand the cancellation of the payment by card, the sums paid will be then credited or returned.
The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven fraudulently done, remotely, without physical use of his card. In order to obtain the reimbursement of the fraudulent debit and any bank charges that the transaction may have incurred, the cardholder must challenge, in writing, the withdrawal from his bank, within 70 days of the transaction, or 120 days if the contract linking it to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum of one month after receipt of the written dispute formed by the holder. No expenses of restitution of the sums can not be charged to the holder. The confirmation of an order implies acceptance of these conditions of sale, the acknowledgment of having perfect knowledge and the waiver of its own terms of purchase. All data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the company Pokinfrance SASU will communicate to him by e-mail the confirmation of the registration of his order. If the buyer wishes to contact Pokinfrance SASU, he can do so by email at the following address: email@example.com.
05 Retention of title
The company Pokinfrance SASU retains the full ownership of the sold products until the perfect collection of the price, in principal, expenses and taxes included.
Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are only indicative; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded. The company Pokinfrance SASU will be able to provide by email to the buyer the tracking number of his parcel. The buyer is delivered to his home by his postman. In case of absence of the buyer, he will receive a notice of passage of his postman, which allows him to withdraw the products ordered at the nearest post office, for a period indicated by the postal services. Transport risks are the responsibility of the purchaser from the moment the items leave the premises of the company Pokinfrance SASU. The buyer is obliged to check in the presence of the employee of La Poste or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In case of damage during transport, any protest must be made to the carrier within three days of delivery.
All products provided by the company Pokinfrance SASU benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of nonconformity of a product sold, it can be returned to the company Pokinfrance SASU who will resume, exchange or refund. All claims, requests for exchange or refund must be made through the customer account on the site within thirty days after delivery.
The company Pokinfrance SASU, in the process of distance selling, is held only by an obligation of means. It can not be held responsible for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break of the service, or other involuntary problems.
10 Intellectual property
All elements of the site puluz-europe.com are and remain the intellectual and exclusive property of the company Pokinfrance SASU. Nobody is allowed to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.
11 Personal data
The company Pokinfrance SASU undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. All information concerning him is subject to the provisions of Law No. 78-17 of 6 January 1978. As such, the user has a right to access, modify and delete information about him. He may make the request at any time by mail to the following address: Pokinfrance SASU 141 chemin de la basse biousse, 38890 St Chef.
12 Dispute Resolution
These conditions of distance selling are subject to French law. For all disputes or litigation, the competent court will be that of Vienne (Isere - France).