Shipments and Returns
Shipping of your package
Packages are usually shipped within 2 days after receipt of payment. They are shipped via Colissimo with a tracking number and delivered against signature. Whatever the chosen delivery method, we send you a link to track your package online.
Preparation could last a few days for some products.
The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We can not group two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box sizes are appropriate and your items are properly protected.
In the case of large or out of stock products, they can be shipped directly from the Puluz plant. we then manage all the steps and the port is offered.